At Sleek we like to keep pricing simple, so here is a clear summary of our monthly plan prices and the other charges that may apply to your account, so you always know where you stand. All prices include VAT. This Price Book forms part of your Terms and Conditions.
1. Monthly plan prices
1.1 Your monthly price depends on the Plan and contract length you choose. Every Plan includes full-fibre broadband, a Wi-Fi 6 router (Wi-Fi 6 Pro mesh on Sleek 900) and standard installation.
| Plan | Speed | 12-month price | 24-month price |
|---|---|---|---|
| Sleek 80 | 80 Mbps average download | £25 / month | £22 / month |
| Sleek 115 | 115 Mbps average download | £35 / month | £30 / month |
| Sleek 900 | 900 Mbps average download | £45 / month | £39 / month |
2. Equipment charges
Router and equipment
| Charge | Amount | Notes |
|---|---|---|
| Wi-Fi 6 router (standard Plans) | Included | Loaned to you for the length of your contract; remains Sleek’s property. |
| Wi-Fi 6 Pro mesh router (Sleek 900) | Included | Loaned to you; remains Sleek’s property. |
| Replacement router (damaged or lost) | £ TBC | Charged where the router is damaged or lost outside of warranty. |
| Non-returned equipment | £ TBC | Charged if equipment is not returned within 14 days of us requesting it. |
| Return postage | £ TBC | Where applicable. |
3. Installation and appointments
Installation
| Charge | Amount | Notes |
|---|---|---|
| Standard installation | Included | Included on all Plans. |
| Priority installation date | £ TBC | Optional earlier appointment slot. (Site currently reflects £10: confirm.) |
| Missed / wasted engineer appointment | £ TBC | If we cannot gain access, or you cancel too late to stop the visit. |
| Late change to installation date | £ TBC | Where you amend your date within 2 working days of the appointment. |
| Engineer visit: fault in your own equipment/wiring, or no fault found | £ TBC | Charged only where the fault is not on our network. |
4. Billing and payment
Payment
| Charge | Amount | Notes |
|---|---|---|
| Non-Direct-Debit payment admin fee | £ TBC | Where we agree you may pay by a method other than Direct Debit. |
| Cancelled Direct Debit admin fee | £ TBC | Per invoice, until a Direct Debit is reinstated. |
| Late / failed payment fee | £ TBC | Where a payment is missed or a Direct Debit fails. |
| Paper bill | £ TBC | Per bill, on request. Online billing is free. |
5. Contract changes and ending your contract
Contract
| Charge | Amount | Notes |
|---|---|---|
| Early termination charge | £ TBC | If you leave during your Term: the remaining monthly Charges for your Term, less costs we save. See T&Cs section 13. |
| Cancellation after install has begun (within cooling-off) | £ TBC | Proportionate charge for service supplied, plus any activation charges. See T&Cs section 4. |
| Disconnection fee | £ TBC | Where you end service without switching via a recognised transfer process. |
| Moving home: installation at new address | £ TBC | Where the Service is available at your new address. A new minimum Term applies. |
| Reactivation after suspension | £ TBC | Where service is restored following suspension caused by your account. |
| Plan change / upgrade fee | £ TBC | Where a change incurs costs; we will tell you before you commit. |
6. Automatic compensation
6.1 Where eligible, you will receive automatic credit under Ofcom’s automatic compensation scheme if we do not fix a total loss of service in time, miss a confirmed engineer appointment, or fail to start your service on the agreed date. The current daily and fixed rates are set by the scheme and published at sleekbroadband.com.
7. Our giving pledge
The Sleek giving pledge
Sleek Broadband Ltd gives 10% of its net profits to charitable causes that help people who cannot get online in the UK. We reserve the right to amend this amount and to change our charity partners at any time.
8. Company details
8.1 Sleek Broadband Ltd, registered in England & Wales, company number [COMPANY NUMBER]. Registered office: [REGISTERED OFFICE ADDRESS]. VAT number [VAT NUMBER]. Website: sleekbroadband.com. Email: support@sleekbroadband.com.
Sleek Broadband Ltd, registered in England & Wales, company number [COMPANY NUMBER]. Registered office: [REGISTERED OFFICE ADDRESS]. VAT number [VAT NUMBER]. Website: sleekbroadband.com. Email: support@sleekbroadband.com.
Tariff and Charges (Price Book). Version 1.0, 24 July 2026. Amounts marked “TBC” to be confirmed.